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v6.35 (Windows) adds support for Rackspace Cloud Files

Syncovery for Windows now supports synchronizing your files with Rackspace Cloud Files. This is the first of a series of new cloud services that will be supported in the near future.

Cloud storage allows you to upload as much data as you need, paying only for the storage that you are actually using. It is a highly recommended storage location for your online backups. You need to sign up with the cloud storage provider, and then set up a profile to upload your data. Choose your local folders on the left-hand side, and click on the Internet button for the right-hand side. Then, choose the protocol you want to use (for example: Rackspace), and specify a container and folder where the data should be stored. You should also specify your Rackspace username and password (access key) here.

Even though your data is uploaded via secure https with SSL, you may want to use zipping and encryption for your files. To keep a constantly updated mirror of your data, we recommend using the option “Zip Each File Individually”.

Due to the nature of Rackspace Cloud Files, the “Last Modified” timestamp of your documents cannot be preserved. Therefore, we recomend to use the “Filename Encoding” feature of Syncovery. This adds the timestamps to the file names when uploading, and restores the original names and timestamps when restoring. You will find this checkmark on the Versioning tab sheet, as well as on the Internet dialog.

Additional cloud services will be added in the near future. Feel free to send your suggestions to!

Amazon Glacier Backup

Since version 6.20, Syncovery can upload files to Amazon Glacier. To set up Glacier as the destination, click on the Internet button for the right-hand side and choose Glacier as the Internet Protocol.

Amazon Glacier is intended for long term archiving and backup with the expectation that most operations are uploads and not downloads. Downloads should be a rare exception, since they can be extremely slow. To download a file, Syncovery needs to initiate a job with Amazon Glacier, and even with small files, it takes at least three hours for Amazon Glacier to retrieve the item. The same is true for file listings. Therefore, Glacier cannot be used for two-way synchronizations. It is intended only for backing up and archiving.

Please be aware that there is a download fee from Amazon if you download more than 5% of your data per month (or something like that). It seems that in some special cases, the download fee can be extreme. If you intend to make a full backup and restore for testing, please read the fee schedule closely, and also read articles such as this one:
Is There a Landmine Hidden in Amazon’s Glacier?

Two methods to use Glacier

  • Choose S3 inside our software, and use a lifecycle rule in S3 to move files to Glacier to reduce costs. See the Amazon Web Services Blog
  • Choose Glacier directly in our software. The rest of this article describes this method.

Because there is no quick way to get a file listing from Glacier, Syncovery maintains a local database with the information of all the files on Glacier. This database is automatically maintained and it is independent from the checkmark “Cache Destination File List”. Therefore, with Glacier, there is no need to use the caching option. The local databases used for Glacier are separate for each vault, but shared among all profiles. When you create a new profile that accesses an existing vault, it will alraedy know the vault contents, if the vault has been used on the same machine.

Glacier also cannot rename items which have been uploaded. When you rename or move files on the local side, they have to be uploaded again.

In version 6.20, the download process is still inefficient if you need to download many files. It will initiate the download job for each file and wait for it to complete, then download the file, and then proceed to the next file. You can specify a number of files to copy in parallel in this fashion (on the Files tab sheet), but the limit is 30. So, you can download up to 30 files in 3 to 5 hours, but downloading 300 files will take 30 to 50 hours. This limitation will be removed in a future update.

In light of this, if there is a chance you will need a complete restore, it may make sense to use “Zip Packages” with many files per zip archive, instead of uploading individual files.

This information will be updated as support for Glacier is optimized and more experiences are made with Amazon’s new service.

Mountain Lion Compatibility

A Mountain Lion compatible update of Syncovery is now available. The version number must be 6.03 or higher.

To be able to continue using your old configuration and profiles, please use at least version 6.04 or higher.

The migration wizard should appear automatically, or you can invoke it via the File menu. You can also manually import config files via the File menu.

Since version 6.04, no special action is required any more to migrate your settings.

Syncovery 6 has been released

Version 6 has been released in mid-2012, under the new name Syncovery! After one year of development, we are confident that the improvements will be great to have for all our users and customers. Version 6 uses new registration codes and you can order your license or upgrade from Super Flexible File Synchronizer. Many customers will receive a free upgrade, if their license purchase was within the past two years.

The list of new features can be seen here.

If you wish to upgrade, please install Syncovery on top of your current version and it will show the migration wizard.

For those customers who are using the ExtremeSync Remote Service, please note that you need to replace it with the new Syncovery Remote Service and update all clients and servers at once, unless you want to keep both Remote Services running during the transition period.

Advanced Documentation

The following advanced documentation is available:

Everybody can now upload “any file” to Google Docs!

Apparently Google has removed a limitation and it is now possible for all Google customers to upload “any file” to Google Docs. If you would like to try it, make sure you have the latest software version from our web site.

Up until at least mid-2011, our Synchronizer could only upload converted files unless the customer had a Google Apps Premier account. Now this problem is completely gone.

That is really great news I think!

Creating Profile Groups

You can create profile groups by naming your profiles as shown in this example:

Backup Home
Backup Office
Backup Music

This will create the group “Backup” containing these three profiles because the first word in the profile names is identical.

Then you can easily select them or choose them with checkmarks (Windows only) and start them all at once.

Be sure to check out the right-click menu that you get in the Profile Overview. It contains options to start the profiles in various ways, such as:

  • Run in Attended Mode
  • Run in Unattended Mode
  • Run in Background

Syncovery is the new name for Super Flexible File Synchronizer

After over eight years of successfully fulfilling our customers’ needs, the application finally deserves a new name. We feel that the new name Syncovery is a great improvement due to its shortness, and it is actually a name rather than just a long description. You can say that Syncovery is a super flexible file synchronizer.

Along with the new name, various file names, folder names, and service names used by the application are all being unified. Rather than having an ExtremeSync Service, we now have a Syncovery Service.

In addition, the folder where the program stores its private data and logs is now named Syncovery. So problems with some folders having spaces (Super Flexible) and others not (SuperFlexible) are a thing of the past, too.

Finally, we are also launching this new web site. Due to its content management system, it will be much easier to update it regularly and post as many new articles and FAQs as possible. We intend to provide our customers with a wealth of information, which will also make it easier for new prospective customers to get a clear picture of what Syncovery can do prior to downloading it.

Upgrading to Mac OS X 10.7 (Lion)

Syncovery is completely compatible with Max OS X 10.7 (Lion).

These instructions apply to users who:

  • have an older version of Mac OS X
  • want to upgrade to Mac OS X 10.7 (Lion)
  • have an older version of Super Flexible File Synchronizer

New Mac OS Installation
If you are installing Mac OS X Lion on a new partition or hard disk, then there are no special precautions to take. Download the latest version of Syncovery after completing the installation of OS X Lion.

If you are installing Mac OS X Lion as an upgrade, and you are still using Super Flexible File Synchronizer, please follow these steps for a successful upgrade:

Before installing Lion, you should install the latest version of Syncovery. Please stop the scheduler and download the latest version from our web site. Double-click the installer and confirm the installation steps. You can then move the older Super Flexible Synchronizer to the trash.

Start Syncovery at least once before upgrading Mac OS. This will ensure that the configuration file is in the latest format.

Now you can install Mac OS X Lion.

After Installation of Lion
When Syncovery is started the first time on Lion, it may say that it doesn’t have write access to the configuration file. Please reply with YES twice to let it copy the configuration file to a user-specific location and to retain your existing profiles. After this, the program should run normally and you should still have your old profiles.

If your profiles are missing despite these instructions, you can import them. Go to the Profile Overview in Advanced Mode and click on the Gears toolbar button. Choose “Import Profiles…”. In the selection dialog, hit Cmd-Shift-G in order to go to a specific folder. Type /Library/Preferences and click OK. Then, please choose the newest Syncovery.cfg or SuperFlexibleSynchronizer.cfg file and click Open. Now you can import your profiles by clicking All and OK, or choose the profiles to import by placing checkmarks.

Installation of Super Flexible File Synchronizer V5 on 64-Bit Linuxes

This article is obsolete and applies only to version 5 of Super Flexible File Synchronizer for Linux.

The latest version of Syncovery for Linux is available as a native 64-bit application.

If you have a 64-bit Linux, you may have to install additional 32-bit libraries.

On the latest Ubuntu or Debian 64 bit (Wheezy), please do:

aptitude install multiarch-support binutils-multiarch
dpkg --add-architecture i386
aptitude update
aptitude install libX11-6:i386 libgdk-pixbuf2.0-0:i386 
                    libgtk2.0-0:i386 libsqlite3-0:i386

The last two lines are actually one line.

Ubuntu users may have to add the multiarch sources in /etc/apt/sources.list

On older Ubuntu or Debian 64 bit distributions, do:

sudo apt-get install ia32-libs

In addition, you may need:

sudo apt-get install ia32-libs-gtk

See also Running 32-bit Applications on 64-bit Debian GNU/Linux.

If the program says it cannot find the sqlite3 libraries, you can download them from here (choose the i386 version), and install the downloaded file with these two commands at a root command prompt:

dpkg -X your_downloaded_lib_file_i386.deb /emul/ia32-linux     (Enter)

ldconfig     (Enter)

See also: Using proprietary i386 apps on an amd64 system.