Technical Support

Basic technical support is available by email to Support is available from 4 AM thru 6 PM EST seven days a week.

Premium Support, including remote sessions (Zoom/TeamViewer etc.) is available for a monthly fee on our Premium Support page.

Please also visit our new technical support forum here:

The forum is intended for general support questions, not for serious issues or bug reports. For those please email us directly as we want to take care of them as quickly as possible.

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In special cases, you may also make a phone call but this will not usually result in a faster solution. Phone support is usually available from 6 AM thru 2 PM EST seven days a week.