Context sensitive help is blank

English Support for Syncovery on Windows.
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fletch
Posts: 46
Joined: Thu Dec 03, 2020 10:21 pm

Context sensitive help is blank

Post by fletch »

I thought this used to work. Is the help content available elsewhere?
sc-help.png
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tobias
Posts: 1933
Joined: Tue Mar 31, 2020 7:37 pm

Re: Context sensitive help is blank

Post by tobias »

It depends on the Syncovery version. Some help problems were recently fixed.

You can always open Syncovery.chm from Windows File Explorer.
fletch
Posts: 46
Joined: Thu Dec 03, 2020 10:21 pm

Re: Context sensitive help is blank

Post by fletch »

thanks! chm worked
tobias
Posts: 1933
Joined: Tue Mar 31, 2020 7:37 pm

Re: Context sensitive help is blank

Post by tobias »

The help problem was fixed in v10.16.3 for Windows from October 3rd, 2024.

It was caused by an incompatibility of Syncovery's visual themes and the help viewer program.
fletch
Posts: 46
Joined: Thu Dec 03, 2020 10:21 pm

Re: Context sensitive help is blank

Post by fletch »

I'm at 10.16.9

But, once I manually opened the CHM, then closed it. Now F1 displays the help normally.
tobias
Posts: 1933
Joined: Tue Mar 31, 2020 7:37 pm

Re: Context sensitive help is blank

Post by tobias »

Hi,
that's interesting. I don't have the problem here.

The behavior might still be different depend on visual theming settings.
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