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Context sensitive help is blank

Posted: Sat Nov 23, 2024 3:32 pm
by fletch
I thought this used to work. Is the help content available elsewhere?
sc-help.png
sc-help.png (132.27 KiB) Viewed 11631 times

Re: Context sensitive help is blank

Posted: Sat Nov 23, 2024 4:18 pm
by tobias
It depends on the Syncovery version. Some help problems were recently fixed.

You can always open Syncovery.chm from Windows File Explorer.

Re: Context sensitive help is blank

Posted: Sat Nov 23, 2024 5:42 pm
by fletch
thanks! chm worked

Re: Context sensitive help is blank

Posted: Sat Nov 23, 2024 6:27 pm
by tobias
The help problem was fixed in v10.16.3 for Windows from October 3rd, 2024.

It was caused by an incompatibility of Syncovery's visual themes and the help viewer program.

Re: Context sensitive help is blank

Posted: Sat Nov 23, 2024 6:42 pm
by fletch
I'm at 10.16.9

But, once I manually opened the CHM, then closed it. Now F1 displays the help normally.

Re: Context sensitive help is blank

Posted: Sat Nov 23, 2024 8:20 pm
by tobias
Hi,
that's interesting. I don't have the problem here.

The behavior might still be different depend on visual theming settings.