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Unable to send email via gmail
Posted: Tue May 28, 2024 2:19 am
by IMTheNachoMan
I'm pretty sure I am configuring everything properly but I can't get it to send emails.
Sending a test email says success, but no email actually gets sent. I'm not having this problem on my Windows box -- just my Linux one.
smtp server: smtp.gmail.com
smtp port: 587
use smtp authentication: yes
use sasl: yes or no
explicit tls: yes
version: TLS 1.2 or 1.3
I've tired a few combinations and cannot get it to work.
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 12:23 pm
by IMTheNachoMan
I made my settings match exactly as I have it on my Windows machine and Syncovery on Linux is giving this error.
Syncovery v10.14.12 on desk
Sending Test Mail
Test email sending error: Could not load SSL library.
Done.
My settings exactly as they are on Windows where Syncovery does send emails properly.
smtp server: smtp.gmail.com
smtp port: 465
use smtp authentication: yes
use sasl: no
explicit tls: no
version: TLS 1.3
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 12:33 pm
by tobias
It can’t find OpenSSL.
Which Linux distribution do you have?
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 12:45 pm
by IMTheNachoMan
Kubuntu (an Ubuntu clone).
I have it installed.
Code: Select all
$ sudo apt install openssl
[sudo] password for nacho:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
openssl is already the newest version (3.0.13-0ubuntu3.1).
openssl set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 12:56 pm
by tobias
Hi,
OK, I will make an update for it. Syncovery works with OpenSSL 3 but apparently it's not aware of the library file names on newer Linux distributions.
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 1:01 pm
by IMTheNachoMan
Got it. I will wait. Thank you!
Please do let me know if you need me to help test anything. I'm more than happy to help however I can.
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 8:48 pm
by IMTheNachoMan
I see you fixed it. It's working now. Thanks so much!
Re: Unable to send email via gmail
Posted: Tue May 28, 2024 9:49 pm
by tobias
Hi,
thanks for the info! I built the new version 10.14.13 but it's not on my web site yet ... did you get it somehow, or how do you think I fixed it?
If you are interested in testing it, this is the link:
https://www.syncovery.com/release/Synco ... -amd64.deb
Re: Unable to send email via gmail
Posted: Wed May 29, 2024 1:42 am
by IMTheNachoMan
Interesting. Today all of a sudden it started sending emails. I only saw because I ran a job and it sent an email after.
How do I check the current version I am running?
Re: Unable to send email via gmail
Posted: Wed May 29, 2024 9:12 am
by tobias
Hi,
the version number is shown in the blue bar at the top of the main web GUI page of Syncovery.
I will make more tests today and release an update that officially supports OpenSSL 3.
Syncovery probably switched to SecureBlackBox as a fallback TLS implementation since it couldn't find the OpenSSL libraries.
Unfortunately the library names changed for OpenSSL 3, and Debian and derivatives do not have symlinks from unversioned library names to the new libs.