Unable to send email via gmail

[IMTheNachoMan]

I'm pretty sure I am configuring everything properly but I can't get it to send emails.

Sending a test email says success, but no email actually gets sent. I'm not having this problem on my Windows box -- just my Linux one.

smtp server: smtp.gmail.com
smtp port: 587
use smtp authentication: yes
use sasl: yes or no
explicit tls: yes
version: TLS 1.2 or 1.3

I've tired a few combinations and cannot get it to work.

[IMTheNachoMan]

I made my settings match exactly as I have it on my Windows machine and Syncovery on Linux is giving this error.

Syncovery v10.14.12 on desk

Sending Test Mail

Test email sending error: Could not load SSL library.
Done.

My settings exactly as they are on Windows where Syncovery does send emails properly.

smtp server: smtp.gmail.com
smtp port: 465
use smtp authentication: yes
use sasl: no
explicit tls: no
version: TLS 1.3

[tobias]

It can’t find OpenSSL.

Which Linux distribution do you have?

[IMTheNachoMan]

Kubuntu (an Ubuntu clone).

I have it installed.

Code: Select all

$ sudo apt install openssl
[sudo] password for nacho:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
openssl is already the newest version (3.0.13-0ubuntu3.1).
openssl set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

[tobias]

Hi,
OK, I will make an update for it. Syncovery works with OpenSSL 3 but apparently it's not aware of the library file names on newer Linux distributions.

[IMTheNachoMan]

Got it. I will wait. Thank you!

Please do let me know if you need me to help test anything. I'm more than happy to help however I can.

[IMTheNachoMan]

I see you fixed it. It's working now. Thanks so much!

[tobias]

Hi,
thanks for the info! I built the new version 10.14.13 but it's not on my web site yet ... did you get it somehow, or how do you think I fixed it?

If you are interested in testing it, this is the link:
https://www.syncovery.com/release/Synco ... -amd64.deb

[IMTheNachoMan]

Interesting. Today all of a sudden it started sending emails. I only saw because I ran a job and it sent an email after.

How do I check the current version I am running?

[tobias]

Hi,
the version number is shown in the blue bar at the top of the main web GUI page of Syncovery.

I will make more tests today and release an update that officially supports OpenSSL 3.

Syncovery probably switched to SecureBlackBox as a fallback TLS implementation since it couldn't find the OpenSSL libraries.

Unfortunately the library names changed for OpenSSL 3, and Debian and derivatives do not have symlinks from unversioned library names to the new libs.