Update errors on QNAP

English Support for Syncovery on Linux etc.
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Axel-Larator
Posts: 3
Joined: Wed Jan 28, 2026 7:41 pm

Update errors on QNAP

Post by Axel-Larator »

Hello everyone,

I am trying to install the latest version on my NAS TS-133 or TS-233. Currently running version 9.38e. Tried all four available ARM versions with the following results.

App installation [App Centre] Failed to install Syncovery Remote Service 11.9.1. The installation package is incompatible. Use the compatible package.

App installation [App Centre] Failed to install SyncoveryCL 11.12.0. The installation package is incompatible. Use the compatible package. x19 x31 x41

What can I do?
tobias
Posts: 2128
Joined: Tue Mar 31, 2020 7:37 pm

Re: Update errors on QNAP

Post by tobias »

Hello,
these devices are 64-bit ARM, so you can download the 64-bit installer.

I am sure that will work fine!

The 64-bit ARM world is standardized and I have never seen any compatibility issues like with 32-bit ARM.

The direct download link to the current version is:

Code: Select all

https://www.syncovery.com/release/SyncoveryCL_11.12.0_arm_64.qpkg
Did you try this one?
Axel-Larator
Posts: 3
Joined: Wed Jan 28, 2026 7:41 pm

Re: Update errors on QNAP

Post by Axel-Larator »

Works
THX
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