Syncovery Support Forum

Dear Syncovery team,

I have quite a few of $syncovery extension files in my backup target, I assume due to several botched transfer that I had due to network, sample:

'220718-u161125.s1555998.$syncovery''

some of them are 0 size files, others not. Can i delete them safely?

Also, sometimes the UI warns me that it found unencrypted files on the right side and that needs to encrypt them. I am a bit concerned about that since I thought files were encrypted prior to upload.

Attaching an image of the message about encryption

Yes, you can delete them!

Concerning the encryption message, we would need to look in the log file, you could reply with No and then cancel the job and then look for lines about filename encryption in the log and/or send it to support@syncovery.com.

Hi Tobias, I was planning to do so, but I updated first to the latest release (11.5.2) and now I am getting this error when I launch the profile

I'll send you the logs via email