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Ports Needed To Access Box.com With Syncovery

Posted: Tue Sep 01, 2020 10:55 pm
by Clyde91
Hello,
I am trying to access box.com with Syncovery using Box as protocol. I have allowed all box addresses and syncovery.com on the firewall using port 443 per box instructions, and find I am unable to connect still. Is there another port(s) or url that needs to be allowed?

I am seeing the NOTE:

Code: Select all

Cannot access ext://Box
(Aborting (QUWS) at 0000000001642F98)
Regards,
Virgil

Re: Ports Needed To Access Box.com With Syncovery

Posted: Wed Sep 02, 2020 7:03 am
by tobias
Hello,
only port 443 on these URLs:

www.box.com
api.box.com
upload.box.com

If problems remain, please try creating the job without using any Browse button and run it. Then you'll get a log file that you can analyze or post here or send to support@syncovery.com (after removing any confidential info).