Problem with iCloud sync

English Support for Syncovery on Windows.
tobias
Posts: 2224
Joined: Tue Mar 31, 2020 7:37 pm

Re: Problem with iCloud sync

Post by tobias »

Hello,
the problem will be fixed in the next update.

If you disable the verification under "Verification" in the profile, all files will be downloaded correctly.

What the verification stage stumbles over is expired download links. The main download stage automatically renews them, but the verification stage has a problem there.
kolvas
Posts: 4
Joined: Sat Jan 28, 2023 6:23 pm

Re: Problem with iCloud sync

Post by kolvas »

I cannot get it to connect at all. using 12.3.4 on windows 11. It asks for 2FA code, i enter it and it asks for it again, and again..... If I click container, it fails to retrieve any data "ERROR cannot access ext:// {icloud connect Failed at 00007FF6539CE483} EPrepExeption at 00007FF65423F1C6"
tobias
Posts: 2224
Joined: Tue Mar 31, 2020 7:37 pm

Re: Problem with iCloud sync

Post by tobias »

Hello,
if you have Advanced Data Protection enabled, you may need to first log in to icloud.com and allow web access.

If problems remain, you could try Rclone inside Syncovery, although the connection (creating the Rclone remote) probably needs to be done via Rclone command line.

https://rclone.org/iclouddrive/

If you would like me to analyze the problem and help improve Syncovery, you can turn on Internet Protocol Logging on the Program Settings dialog, tab sheet Logs, and then try again. Once it has failed, there are FTPLOG files in the TEMP folder, which you could send to support@syncovery.com.
tobias
Posts: 2224
Joined: Tue Mar 31, 2020 7:37 pm

Re: Problem with iCloud sync

Post by tobias »

There will also be a new Syncovery version this week, with improvements regarding Advanced Data Protection.
tobias
Posts: 2224
Joined: Tue Mar 31, 2020 7:37 pm

Re: Problem with iCloud sync

Post by tobias »

Version 12.3.5 fixes various problems now, including the verification error.
kolvas
Posts: 4
Joined: Sat Jan 28, 2023 6:23 pm

Re: Problem with iCloud sync

Post by kolvas »

tobias wrote: Sun Jul 19, 2026 7:25 pm Hello,
if you have Advanced Data Protection enabled, you may need to first log in to icloud.com and allow web access.

If problems remain, you could try Rclone inside Syncovery, although the connection (creating the Rclone remote) probably needs to be done via Rclone command line.

https://rclone.org/iclouddrive/

If you would like me to analyze the problem and help improve Syncovery, you can turn on Internet Protocol Logging on the Program Settings dialog, tab sheet Logs, and then try again. Once it has failed, there are FTPLOG files in the TEMP folder, which you could send to support@syncovery.com.
I have Advanced Data Protection turned off. i will try what you have suggested and I will get back to you. Thanks!
Kuba
Posts: 12
Joined: Tue Jun 30, 2020 7:36 am

Re: Problem with iCloud sync

Post by Kuba »

Hi Tobias,

just a short feedback: The Syncovery integrated iCloud Sync works now.
Thanks for taking care.
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