Profiles run unexpectedly

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johnliddle
Posts: 3
Joined: Tue Mar 23, 2021 8:00 pm

Profiles run unexpectedly

Post by johnliddle »

I have several profiles to run in the evening after I finish work.
I do not have "run on windows login" or "run missed daily jobs ... when scheduler starts" ticked on the "more" tab.
But recently these profiles have begun to run when I login in the morning.
How do I stop this from happening please.
Thanks

tobias
Posts: 482
Joined: Tue Mar 31, 2020 7:37 pm

Re: Profiles run unexpectedly

Post by tobias »

Hello,
can you send a log file from one of the unexpected runs to support@syncovery.com? Then I can check your settings, Syncovery version etc.

johnliddle
Posts: 3
Joined: Tue Mar 23, 2021 8:00 pm

Re: Profiles run unexpectedly

Post by johnliddle »

Thanks Tobias ... there's no log file generated. I assume there's an option to turn on log files?
Where do I do that please.

tobias
Posts: 482
Joined: Tue Mar 31, 2020 7:37 pm

Re: Profiles run unexpectedly

Post by tobias »

Hello,
on the Program Settings dialog, tab sheet Logs.

Which Syncovery version do you have? Can you do Help->Check for Update?

johnliddle
Posts: 3
Joined: Tue Mar 23, 2021 8:00 pm

Re: Profiles run unexpectedly

Post by johnliddle »

Thanks, I'll send a log file later in the week.
And I have 9.31a build 171.
I see 9.32b is available, so will download and install this.

tobias
Posts: 482
Joined: Tue Mar 31, 2020 7:37 pm

Re: Profiles run unexpectedly

Post by tobias »

Hello,
I'm not sure if it's related, but the new Syncovery 9.33 fixes an issue where the scheduler would sometimes run jobs at start-up, rather than using the scheduled interval to calculate the next intended run time.

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