Syncovery Support Forum

Hello,
I will make sure that the next Syncovery setups will preserve the VSS service status.


It’s good to hear that. When I tried running the setup file and unchecking the "SyncoveryVSService" option, I received a notification stating (roughly) that since I had previously installed ...

Hello,
that's interesting, because this service does not do anything. It just sits there and wait if Syncovery has a job for it.

Yes, but it really affects my internet quality, yet there is no way to determine the cause.

The only purpose for this service is to create a volume shadow if there ...

For some reason, whenever the SyncoveryVSService runs in the background, my internet connection is significantly affected (slower speeds, higher latency). Consequently, I have set the service's startup type to Manual and only start it when necessary.

However, every time I update Syncovery, the ...

Hello,
I don't really think that is possible. Maybe you are confusing profiles, or the job is still running and using old settings.

Make sure you stop it completely so it reloads the new settings. If you are using real-time, stop the scheduler too and restart it.

If problems remain, please send ...

Hello,
the history is always global.

But you can disable history processing entirely for the profile.

To do that, you can click on the Cloud button and remove the following checkmark on the second tab sheet:

- Changes Based Listing


I turned off the "Changes Based Listing" option as you ...

Hello,
the SmartTracking mode ignores deleted files by default. So your file that existed only on one side was considered a deleted file that should be ignored.

You need to click the Configure button for the SmartTracking mode and choose what to do with deleted files.

If you don't need to mirror ...

Please try again. I suppose that occasional cloud outages can occur.

Please send a log file to support@syncovery.com with precise error messages if problems remain.

There has not been any change between these Syncovery versions except for the download of abusive files.


I closed the ...

In version 11.12.1, you will now find the following checkmark on the second tab sheet of the Cloud dialog in the profile (Internet Protocol Settings):

- Allow Downloading Files That Google Considers Risky


I tried updating from 11.12.0 to 11.12.1, but after the update, it encountered an error ...

First have to find some malware though to test it with ... hmmm ...


I discovered that I had forgotten to enable sharing for the file above. But when I tried to enable sharing, Google Drive immediately blocked access to it. This is the official download link for the WiseCare365.zip file, which ...

tobias wrote: Sun Jan 11, 2026 12:19 pm Hi,
the hints / hover text on the toolbar on the Profile Overview do show fine on my system.

Can you check if ToolTip hints are enabled in the Help menu?

Oh, it's disabled by default. You should move it to Program Settings instead of Help.