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access to these paths was not possible

Posted: Sun May 16, 2021 12:10 pm
by migratedata
Hello,

I have a problem when I use Syncovery for synchronize data.

When I create a profil, and execute copy, some folders are no found (access to these paths was not possible)

But, these paths exist and work

When I use the same credential on windows explorer, I see this folder

Can you help me please ?

Re: access to these paths was not possible

Posted: Sun May 16, 2021 12:30 pm
by tobias
Hello,
this can have various causes such as permissions or protocol issues. Please send a complete log file to support@syncovery.com.

Re: access to these paths was not possible

Posted: Sun May 16, 2021 12:44 pm
by migratedata
Hello,

Thanks.

I had send my logs