Syncovery Support Forum

Hi.
How do I solve this problem with link files (.lnk)? I need you to copy the .lnk files. Syncovery 9.15 Windows.

Log.

\Drivers\HP_Elitebook_840 G4\Win10\x64\other\synaptic\P00RB8-B2D\WinWDF\x64\ForcePad Settings.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_Helix_2nd_Gen_20cg_20ch\Win10\X64\Input\N1CGX07W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is invalid

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is inv)

\Drivers\Lenovo_T440\Win10\X64\Input\GLGW07WW\LenovoShortcut.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_T440\Win10\X64\Input\N1CGX22W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is invalid

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is inv)

\Drivers\Lenovo_L460\Win10\x64\Input\R07ST16W\LenovoShortcut.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_L460\Win10\x64\Input\R07ST19W\LenovoShortcut.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_T440\Win7\X86\Input\N10GX26W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

\Drivers\Lenovo_T440\Win7\X86\Input\N10GX26W\LenovoUserShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

\Drivers\Lenovo_T440p\Win 10\x64\Input\N1CGX28W\WinWDF\x64\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

\Drivers\Lenovo_T450\Win10\x64\Input\JBG211WW\LenovoShortcut.lnk (Transfer incomplete, dest size=2564, src size=117760 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=2564, src size=117760)

\Drivers\Lenovo_T450\Win7\x64\Input\JBGC19WW\LenovoShortcut.lnk (Transfer incomplete, dest size=1741, src size=645632 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=1741, src size=645632)

\Drivers\Lenovo_T450\Win7\x86\Input\JBGC19WW\LenovoShortcut.lnk (Transfer incomplete, dest size=1741, src size=645632 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=1741, src size=645632)

\Drivers\Lenovo_T460\Win10\X64\Input\HVG217WW\LenovoShortcut.lnk (Transfer incomplete, dest size=2564, src size=117760 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=2564, src size=117760)

\Drivers\Lenovo_X240_X240s\Win7\X64\Input\N10GX26W\LenovoShortcut.lnk (Transfer incomplete, dest size=1741, src size=645632 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=1741, src size=645632)

\Drivers\Lenovo_X240_X240s\Win7\X64\Input\N10GX26W\LenovoUserShortcut.lnk (Transfer incomplete, dest size=1782, src size=117760 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=1782, src size=117760)

\Drivers\Lenovo_X250\Win7\X64\Input\N10GW23W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is invalid

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Signature from server's host key is inv)

\Drivers\Lenovo_X240_X240s\Win7\X86\Input\N10GX26W\LenovoShortcut.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_X240_X240s\Win7\X86\Input\N10GX26W\LenovoUserShortcut.lnk (Transfer incomplete, dest size=1782, src size=117760 at 00000000019958AB.CP: TGGetOrPutEX:Transfer incomplete, dest size=1782, src size=117760)

\Drivers\Lenovo_X240_X240s\Win10\X64\Input\N1CGX11W\LenovoShortcut.lnk (TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c at 00000000013DB320.CP: TGGetOrPutEX:TTGPuttySFTP exception !mp_eq_integer(lambda_n, 0) at line 311 in ..\ecc.c)

\Drivers\Lenovo_X250\Win7\X86\Input\N10GW23W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

\Drivers\Lenovo_X260\Win10\X64\Input\HVG217WW\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

\Drivers\ThinkPad_Yoga\Win 10\x64\Input\N1CGX11W\LenovoShortcut.lnk (tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connection abort

psftp_connect result is 1

tgsftp_connect final result is 1

at 00000000013DB7C8.CP: TGGetOrPutEX:tgsftp_connect: Unknown Error.Connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

psftp_connect connecting with sync.tiagoloss.com.br, port 2222, as user Backup_Dados.

FATAL ERROR: Network error: Software caused connecti)

Hello,
it is possible that the server, or a firewall or anti-virus system, does not allow .lnk files. In that case, you would need to use Syncovery's compression feature to put the lnk files into a zip or sz container.

Another question is if you can copy other / normal files?

To analyze this more, I would need to compare a successful log where a different file type is copied against an unsuccessful log file where an lnk file failed. Ideally I would need to see complete log files, you could send them to support@syncovery.com or use the attachment feature in this forum, rather than pasting snippets.

Thanks!

I sent the logs by email.

Some information about how this was solved: on the Internet dialog in the profile, the SFTP Implementation had to be changed to SecureBlackBox rather than TGPuttyLib.

Syncovery provides these two SFTP libraries so the customer can switch in case of problems. Generally, TGPuttyLib can copy at a higher transfer rates, but results may vary depending on the SFTP server and connection type.