Syncovery Support Forum

I am trying to get Syncovery for Linux 11.10.4 to mount an SMB share using Active Directory credentials.
I can mount the share in the file system using the standard linux mount but Syncovery just doesn't work.

I enter the user name as DOMAINNAME/username
But when I try to browse the share or manually enter the path I get an error:


Short Results: ERROR: Cannot access smb://<nas address>/<share name>
(Samba Open Directory Error Codes 5689885/0 for smb://<nas address> at 000000000157758A)
Operation completed at 15:18:15 on 13/11/2025

The share mounts ok with fstab and I can mount the share OK on my Macs and my Linux desktop using finder and the file manager.

I am able to work SMB shares from the same NAS with local NAS user accounts quite happily. Only seems to be an issue with AD integrated accounts.
I have 2 NAS units where this is an issue. One and ASUS Flashstor and the other, a Unifi UNAS Pro.

Bug ? Or am I being dim ?

Hello,
it seems that the smbclientlib syntax for domain users is:

OFFICE;tobias

And Syncovery will concatenate the full URL like this:

smb://OFFICE;tobias:password@192.168.12.41/C/Tests

If this does not work, please mount the path using Linux tools and use the local mount point in Syncovery.

Awesome. That works perfectly. You are a star amongst men.