Syncovery Support Forum

Posted: **Thu Jul 10, 2025 5:03 pm**

Hi

I have tried to check the box S3 -> Advanced -> Use Transfer Acceleration
I check that this is enabled on our bucket
But I get the above error message

Do you see any reason ?

Thanks

Posted: **Thu Jul 10, 2025 5:07 pm**

Hello,
which Syncovery version do you have? Does the log file possibly contain additional information?

Posted: **Thu Jul 10, 2025 5:37 pm**

Linux 10.18.4
No there's nothing more usefull but I'm 'ot at my computer now. I'll get the full log later

Beside the transfer works

Posted: **Fri Jul 11, 2025 7:14 am**

Hi Tobias

here is the complete log
transfer worked ok but this message about acceleration and no speed improvement

Code: Select all

Syncovery v10.18.4, build 284 (64-bit CL)

Licensed to: unregistered
Running on : Store04
Running as : root
System Info: Linux Store04 6.1.0-35-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.137-1 (2025-05-07) x86_64 GNU/Linux

Log for profile TEST, started at 08:45:10 on 11/07/2025

LEFT: /data/SOURCE
RIGHT: S3://name-of-bucket/watchfolder/_to_transcode

The profile is run in the background with Sync Preview

Previous run was at 10/07/2025 18:57:27: 7 copied (119.7GB), 7 deleted (119.7GB), Duration: 01:29:55


Connecting with name-of-bucket
Working with folder emulation mode for S3.
Using OpenSSL 3.0.16 11 Feb 2025: libssl.so.3, libcrypto.so.3

TLS Certificate verified successfully.
Copying Direction : Left To Right

Case Sensitive Mode is ON.
Scanning Folders Started At 11/07/2025 08:45:11
Getting S3 Listing (splitting after 2000000 entries)
Unable to get bucket transfer acceleration status.
Unable to set bucket transfer acceleration status.
S3 Listing Downloading Time: 0.21 seconds for 1 HTTP requests
S3 Listing Processing Time : 0.00 seconds for 2 directory entries

Left folder for deleted files:  /data/DONE (OK: TRUE)

Free Space on left side :    50,194 GB, needed:    0 Bytes
Free Space on right side:  Not checked, needed:      20 GB

Main Copying Phase Started At 11/07/2025 08:45:18

Unable to get bucket transfer acceleration status.
Unable to set bucket transfer acceleration status.
Uploading to 161003 BE CLEAN.mxf with chunk size of 67108864 Bytes and 3 Threads. File Size:    20 GB
Now completing the multipart upload to 161003 BE CLEAN.mxf, size of the block list XML: 27291
Completing the multipart upload to 161003 BE CLEAN.mxf took 00:00:00 seconds.
DELETE L /data/SOURCE/BE/Q S01 2016-2017/161003 BE CLEAN.mxf
MOVE /data/SOURCE/BE/Q S01 2016-2017/161003 BE CLEAN.mxf  (19.8GB)

Main Copying Phase Ended At 11/07/2025 09:00:35 And Took 00:15:17

Syncovery Support Forum

[S3] Unable to get bucket transfer acceleration status.

[S3] Unable to get bucket transfer acceleration status.

Re: [S3] Unable to get bucket transfer acceleration status.

Re: [S3] Unable to get bucket transfer acceleration status.

Re: [S3] Unable to get bucket transfer acceleration status.