Syncovery Support Forum

I'm running 11.1.4 on a Windows 10 workstation, and am synchronizing Windows MP3 files to a Samsung A71 phone running One UI 5.1 and Android 13.

I typically add new files in Windows that get copied over to the phone (via USB). Syncovery seems to hang when I've updated a file in Windows and or deleted it, thus requiring deletion re-copying to the phone.

Copying seems to work OK, but replacing or deleting a file results in the process hanging. If I unplug the USB and try it several times, it MIGHT eventually work, although I've reverted to deleting the entire directory on my phone and then re-copying from scratch. That would be 600+ MP3 files.

I have a Win 11 laptop and experience the same issue with a 10.x version of Syncovery. Even my S7 tablet takes a significant period of time to perform this operation.

Thanks. In general the MTP protocol used to connect phones over USB is quite special and can have all kinds of odd behavior.

I will make additional tests here but I am not sure if it can be improved.

Some phones simply prohibit deletions, depending on the settings.

Thanks. My son develops firmware for USB-C devices and just hates it.