QNAP 10.4.2 Upgrade Failure

English Support for Syncovery on Linux etc.
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plucente
Posts: 11
Joined: Sat Aug 22, 2020 2:52 pm

QNAP 10.4.2 Upgrade Failure

Post by plucente »

I'm experiencing the same QNAP upgrade issue as noted here: viewtopic.php?f=8&t=692

I am trying to upgrade to 10.4.2 from 9.38e. Mine is a TS-531X (ARM) but I tried all 3 available downloads for QNAP anyway in case any were mislabeled, for yucks, and none work.

The log.txt does have an error that the Scheduler could not be contacted (output below) when the installer stops the running instance, but it also fails if I stop the scheduler and then stop Syncovery first manually.


log.txt snippet:

*************************
STOP
Fri May 5 16:18:14 EDT 2023
326 admin 7136 S /usr/local/sbin/qpkg_service stop SyncoveryCL -a 1
339 admin 2848 S /bin/sh /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/SyncoveryCL.sh stop
343 admin 1920 S /bin/sh /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/SyncoveryCL.sh stop
15441 admin 35104 S ./SyncoveryCL start /INI=/share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/Syncovery.cfg
Stop Output is:
16:18:15 SyncoveryCL v9.38e

Reading config file /etc/SyncoveryCL.conf
Temp folder from /etc/SyncoveryCL.conf: /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/.Syncovery/tmp
16:18:15 Initializing
16:18:16 Log folder: /mnt/HDA_ROOT/SyncLogs
16:18:16 Configuration File: /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/Syncovery.cfg

16:18:16 Could Not Contact Scheduler
326 admin 7136 S /usr/local/sbin/qpkg_service stop SyncoveryCL -a 1
339 admin 2912 S /bin/sh /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/SyncoveryCL.sh stop
664 admin 1920 S /bin/sh /share/CACHEDEV3_DATA/.qpkg/SyncoveryCL/SyncoveryCL.sh stop
STOP END

*************************

tobias
Posts: 1603
Joined: Tue Mar 31, 2020 7:37 pm

Re: QNAP 10.4.2 Upgrade Failure

Post by tobias »

Hello,
I am sorry but there is no Syncovery 10 release for 32-bit ARM.

I hope I can still make it available.

plucente
Posts: 11
Joined: Sat Aug 22, 2020 2:52 pm

Re: QNAP 10.4.2 Upgrade Failure

Post by plucente »

Ah thanks, had it in my head that it was 64-bit and didn't notice lack of a 32-bit version.

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