Syncovery Support Forum

Posted: **Thu Mar 09, 2023 2:35 am**

Hi there,

I'm having trouble getting syncovery (synology) to connect to a remote sftp server.
I can connect to the same server with Filezilla just fine.

This is on the error logs:

Code: Select all

Connecting with *********.143

***** Left Side: : SFTP CONNECTION STARTS *****
Using SecureBlackBox 16.0.329.0
Left Side: : SSH Exception: Connection error 110
05:34:06.800 IP Exception (3): EElSimpleSFTPClientError Connection error 110 @ 0000000001188CD0, CP:SBBCoEx:Connection error 110

ERROR
sftp://*********.143/www/wwwroot: Cannot access sftp://*********.143/www/wwwroot
(Connection error 110 at 0000000001188CD0)

Posted: **Thu Mar 09, 2023 9:55 am**

Hello,
please make sure the checkmark "Use TGPuttyLib SFTP Implementation" is chosen on the Internet dialog in the profile.

You may also want to update Syncovery or upgrade to Syncovery 10.

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