Password rejected - Couldn't open Syncovery

English Support for Syncovery on Linux etc.
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ChaosX
Posts: 31
Joined: Sat Jan 30, 2021 4:28 pm

Password rejected - Couldn't open Syncovery

Post by ChaosX »

Running the Synology application, and my login credentials would not authenticate today. Stopped and restarted the package without success.

Manually installed the latest 9.48n and the credentials were accepted.

I never saw this before. Any idea what happened? Is there a "simple" fix, as I think I lucked out with the new install.

I had 9.48 installed IIRC (earlier letter version).

tobias
Posts: 1603
Joined: Tue Mar 31, 2020 7:37 pm

Re: Password rejected - Couldn't open Syncovery

Post by tobias »

Hello,
I don't know what happened, but the password can be reset via an SSH shell command. You can connect with PuTTY and log into the SSH terminal.

The command line can be like this:

SyncoveryCL SET /WEBSERVER=localhost /WEBUSER=username /WEBPASS=password

You may need to cd into Syncovery's program folder first and then use ./SyncoveryCL instead of SyncoveryCL.

Where username and password can be chosen freely. However due to command line constraints the password should contain only ASCII characters and no special characters such as ! or " etc. unless you can properly escape them in a command line string.

ChaosX
Posts: 31
Joined: Sat Jan 30, 2021 4:28 pm

Re: Password rejected - Couldn't open Syncovery

Post by ChaosX »

Thank you. That's good to know.

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