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Files/folders with accented characters are reuploaded in every run

Posted: Thu Jun 23, 2022 10:56 pm
by Taels
I am running Syncovery 9.47g on QNAP (x86).

Every single time a job is run, all files/folders with accented characters (á ã â ç é ê ü, etc.) are re-uploaded to pCloud.

Syncovery also reuploads all files within a folder with an accented character in its name, whether they have accented characters or not.

Caching the destination listing seems to solve the issue, but it shouldn't be necessary.

Re: Files/folders with accented characters are reuploaded in every run

Posted: Thu Oct 13, 2022 12:34 am
by Taels
Caching the destination only temporarily solves the issue. In the long run, all the files with special characters in their names are re-uploaded.

Example:
Image

Re: Files/folders with accented characters are reuploaded in every run

Posted: Thu Oct 13, 2022 10:47 am
by tobias
Hello,
yes, unfortunately the database cache has a problem with some characters on QNAP.

The problem is with Unicode Normalization - these characters can have different numerical representations in Unicode, even if they look identical.

I will be working on this issue in the next couple of weeks.

Re: Files/folders with accented characters are reuploaded in every run

Posted: Thu Oct 13, 2022 1:39 pm
by Taels
Thank you very much!