Re: QNAP issue
Posted: Mon Apr 11, 2022 8:00 am
Hello,
if you would like remote assistance, for example with TeamViewer, please call us (see contact page for phone numbers) or write to support@syncovery.com.
I assume you did click on the "Click here to authorize Syncovery" link, and the authorization in your web browser went well?
Again, to get a log file related to PCloud authorization, please create the job without using the Browse button on the PCloud side. Then run it, and the authorization will be triggered when the job runs. When it fails, make sure the job is stopped or cancel it, and then you can send the log file to support@syncovery.com please.
if you would like remote assistance, for example with TeamViewer, please call us (see contact page for phone numbers) or write to support@syncovery.com.
I assume you did click on the "Click here to authorize Syncovery" link, and the authorization in your web browser went well?
Again, to get a log file related to PCloud authorization, please create the job without using the Browse button on the PCloud side. Then run it, and the authorization will be triggered when the job runs. When it fails, make sure the job is stopped or cancel it, and then you can send the log file to support@syncovery.com please.