Hi,
I would like to try the Synology package for Syncovery but for some reason i can't login into the Web Ui
I'm using the user name:default with the password:pass and the login fail with a message stating:
"User id or Password does not match"
I have a Synology DS2413+ with DSM version 6.2.4 25556 update 2 and i'm using the Intel 9.39f x86_x64 package
Cordially, Shiki.
Synology DS2413+, Webui ok but can't login
Re: Synology DS2413+, Webui ok but can't login
Hello,
maybe a different password is still in the database from on older installation.
You can reset the password with an SSH shell command line (for example, log in with PuTTY), by entering:
Where username and password can be chosen freely. However due to command line constraints, the password should contain only ASCII characters and no special characters such as ! or " etc. unless you can properly escape them in a command line string.
The change should take effect immediately even without restarting the service.
Note: customers who have already upgraded to DSM 7 need to enter this command first:
And then do:
maybe a different password is still in the database from on older installation.
You can reset the password with an SSH shell command line (for example, log in with PuTTY), by entering:
Code: Select all
SyncoveryCL SET /WEBSERVER=localhost /WEBUSER=username /WEBPASS=password
The change should take effect immediately even without restarting the service.
Note: customers who have already upgraded to DSM 7 need to enter this command first:
Code: Select all
cd /var/packages/Syncovery/target/usr/bin
Code: Select all
./SyncoveryCL SET /WEBSERVER=localhost /WEBUSER=username /WEBPASS=password
Re: Synology DS2413+, Webui ok but can't login
Hi,
Thank you for the quick answer the command seems to be executed succesfully but still, i can't login with the new user and pass
Stopping the service and launching it again make no difference
Thank you for the quick answer the command seems to be executed succesfully but still, i can't login with the new user and pass
Stopping the service and launching it again make no difference
Code: Select all
17:44:24 SyncoveryCL v9.39f
Reading config file /etc/SyncoveryCL.conf
Temp folder from /etc/SyncoveryCL.conf: /tmp/
17:44:24 Initializing
Using temp folder from SQL cfg: /tmp/
17:44:25 Log folder: /root/.Syncovery/Logs
17:44:25 Configuration File: /root/.Syncovery/Syncovery.cfg
17:44:25 Storing global settings:
17:44:25 Configuring web server for localhost, port 8999.
17:44:25 Web Docs Path: /volume1/@appstore/Syncovery/usr/bin/WebDocs
17:44:25 Username: user
17:44:25 Password: pass
Re: Synology DS2413+, Webui ok but can't login
Hello,
sorry to hear that. Can you try a different browser?
sorry to hear that. Can you try a different browser?
Re: Synology DS2413+, Webui ok but can't login
I tried Edge in a Windows 10 Vm , same error.
Chromium and Firefox with a linux live cd on a totaly different pc , same error.
Any way to manually delete all traces of Syncovery ?
Chromium and Firefox with a linux live cd on a totaly different pc , same error.
Any way to manually delete all traces of Syncovery ?
Re: Synology DS2413+, Webui ok but can't login
Hello,
yes, you can surely delete all traces.
First, uninstall the regular way, from the Synology DSM App Center.
Then, look for and delete any traces, similar to this:
sudo rm /etc/SyncoveryCL.conf
sudo rm -R /root/.Syncovery
sudo rm -R /volume1/@appstore/Syncovery
sudo rm -R /volume1/.Syncovery
sudo rm -R /volume1/@appstore/.Syncovery
to verify / find more:
sudo find / -name Syncovery
sudo find / -name .Syncovery
sudo find / -name Syncovery.cfg
yes, you can surely delete all traces.
First, uninstall the regular way, from the Synology DSM App Center.
Then, look for and delete any traces, similar to this:
sudo rm /etc/SyncoveryCL.conf
sudo rm -R /root/.Syncovery
sudo rm -R /volume1/@appstore/Syncovery
sudo rm -R /volume1/.Syncovery
sudo rm -R /volume1/@appstore/.Syncovery
to verify / find more:
sudo find / -name Syncovery
sudo find / -name .Syncovery
sudo find / -name Syncovery.cfg
Re: Synology DS2413+, Webui ok but can't login
Removing all the traces did the trick.
I can now do some tests and eventually upgrade my Windows license to a combo one
Thank you.
I can now do some tests and eventually upgrade my Windows license to a combo one
Thank you.