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Syncovery v9.38 for DSM7 - Error setting timestamp

Posted: Tue Jul 06, 2021 5:50 pm
by gabiru
I've been going on circles trying to fix an error that occurs when the backup tries to set the timestamp.

The files are copied fine but because the timestamp is not the same as in the original files (it's the backup time), the next time the backup runs it copies all the files again.

The error only shows in the log files (see example below). I've set the folder permissions so that syncovery can read/write. Ignoring the timestamp solves this but is far from ideal.

fpchown(/volumeUSB2/usbshare/test/spot this 10.txt,1026,100)=-1, errno=1
Error setting timestamp for /volumeUSB2/usbshare/test/spot this 10.txt errno=1


Does anyone have any ideas how to fix this? Thanks in advance.

Re: Syncovery v9.38 for DSM7 - Error setting timestamp

Posted: Tue Jul 06, 2021 6:07 pm
by tobias
Hello,
I don't have specific info on USB drives, but you may need to install Syncovery to run as root with the new "Syncovery Linux Installer Utility for Windows", which you can download from
https://www.syncovery.com/download/linux/

Re: Syncovery v9.38 for DSM7 - Error setting timestamp

Posted: Tue Jul 06, 2021 6:23 pm
by gabiru
Hi Tobias. And on that note did another test and when backed up to the internal drive the error does not occur. Also noticed that the USB drive is formatted in NTFS which may not help. Will run some more tests. Thanks

Re: Syncovery v9.38 for DSM7 - Error setting timestamp

Posted: Tue Jul 06, 2021 7:38 pm
by tobias
Hi,
maybe it's a bug in the NTFS implementation in DSM7. I will try it here also.

FYI, error 1 means Permission Denied.

Re: Syncovery v9.38 for DSM7 - Error setting timestamp [Solved]

Posted: Wed Jul 07, 2021 6:34 am
by gabiru
Thanks Tobias. formatting the external usb drive into ext4 seems to have solved the problem. Everything seems to run smoothly now. Cheers.