Unable to connect with Mega.co

English Support for Cloud Storage
Hawky33
Posts: 10
Joined: Fri Apr 03, 2020 9:51 am

Re: Unable to connect with Mega.co

Post by Hawky33 »

Exactly same error in english ...
Attachments
Syncovery.png
Syncovery.png (96.33 KiB) Viewed 2598 times

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

The Microsoft Visual C++ Runtime DLLs are missing from all installers, I will fix it now.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

Hello,
the English installers are fixed now, the French ones uploading and will be available in 3-4 minutes.

I have not increased the version number, so you just need to re-download the installer and run it once more.

Hawky33
Posts: 10
Joined: Fri Apr 03, 2020 9:51 am

Re: Unable to connect with Mega.co

Post by Hawky33 »

New account connexion possible but can't copy and several errors while going out.

Old ones work well !.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

Can you please send log files to support@syncovery.com?

Occasional errors can always occur with clouds but usually it works after retrying.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

Hello,
by the way, I have now released version 8.67a, fixing the Browse button in the profiles.

Unfortunately I am getting a lot of errors "request failed, retrying" from the API now. These errors come directly from the Mega servers, so I probably cannot do anything about them.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

I am uploading to a new account with good success right now, please try 8.67a.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

Hello,
I have now released version 8.67b and 9.00rc3 with significant improvements to the Mega connector. You will see mproved performance and hang fixes caused by unnecessary extra logins, which the servers did not like.

Hawky33
Posts: 10
Joined: Fri Apr 03, 2020 9:51 am

Re: Unable to connect with Mega.co

Post by Hawky33 »

hello,
again the same problem : can't copy on new mega account ! bits uploading stay to 0 and nothing.

tobias
Posts: 320
Joined: Tue Mar 31, 2020 7:37 pm

Re: Unable to connect with Mega.co

Post by tobias »

Hello,
it works fine here - are you sure you have the new version?

Can you turn on Internet Protocol Logging on the Program Settings dialog, tab sheet Logs, and send me log files, including the MegaCli2020.log file from the TEMP folder?

Post Reply