Dropbox timing out with WD NAS transfer
Posted: Wed Sep 07, 2022 6:52 pm
Hi!
I am trying to use Syncovery to transfer files from WD DL2100 NAS (using the app created for the WD) to a Dropbox account but the Dropbox connection times out around 4 hours or so. Researching the issue, it appears Dropbox has instituted a 4 hour cut-off for API tokens, and it appears connectivity using Syncovery is affected. I'm a completely new user to your software so I'm wondering if there is any advice/ setting to establish a connection that doesn't expire while we transfer all this data? I realize this is a Dropbox issue, apart from this, Syncovery is working great, but as Dropbox is a selectable cloud solution, I'm wondering if you are aware of/have a solution for this issue.
Right now, after about 4 hours, the connection fails, Syncovery continues trying to connect until we stop the profile, then the link to reauthorize the connection with Dropbox appears in the profile area and once that's clicked, the sync restarts.
Just to clarify, I downloaded the WD appropriate package from Syncovery and installed it as an app on the NAS, connected the NAS (root/all folders) to Dropbox (ext. specific folder). We have approx. 800GB to transfer to a 2TB account. We have plenty of room in the Dropbox account.
If there is no fix/workaround, do you have another cloud storage recommendation? My client has a BackBlaze account but would need to create an additional one for the NAS. She really wants to use Dropbox since she' already paying for that, so that's what I'm trying to accommodate, but I know from previous experience Dropbox can be weird.
This is the relevant portion of the log file:
Using libsmbclient.so.0
Installed Samba Version: 4.9.5-Debian
Connecting with DropBoxV2
Using OpenSSL, libssl.so.1.1 and libcrypt.so
Warning: Hostname Verification of TLS Certificate not supported by old OpenSSL version.
12:06:38.550 IP Exception (3): ETGFTPError Cloud authentication attempt expired - please try again. @ 000000000108B620, CP:CloudCheckAuthFINX
ERROR
ext://DropBoxV2/BG_ServerBackup: Cannot access ext://DropBoxV2/BG_ServerBackup
(Cloud authentication attempt expired - please try again. at 000000000108B620)
************************************************************************
09/01/22 12:06:38 ERROR (EPrepException): Cannot access ext://DropBoxV2/BG_ServerBackup
(Cloud authentication attempt expired - please try again. at 000000000108B620) @ 0000000000CF1705 Thread ID: 197158656
------------------------
Appreciate any advice!
I am trying to use Syncovery to transfer files from WD DL2100 NAS (using the app created for the WD) to a Dropbox account but the Dropbox connection times out around 4 hours or so. Researching the issue, it appears Dropbox has instituted a 4 hour cut-off for API tokens, and it appears connectivity using Syncovery is affected. I'm a completely new user to your software so I'm wondering if there is any advice/ setting to establish a connection that doesn't expire while we transfer all this data? I realize this is a Dropbox issue, apart from this, Syncovery is working great, but as Dropbox is a selectable cloud solution, I'm wondering if you are aware of/have a solution for this issue.
Right now, after about 4 hours, the connection fails, Syncovery continues trying to connect until we stop the profile, then the link to reauthorize the connection with Dropbox appears in the profile area and once that's clicked, the sync restarts.
Just to clarify, I downloaded the WD appropriate package from Syncovery and installed it as an app on the NAS, connected the NAS (root/all folders) to Dropbox (ext. specific folder). We have approx. 800GB to transfer to a 2TB account. We have plenty of room in the Dropbox account.
If there is no fix/workaround, do you have another cloud storage recommendation? My client has a BackBlaze account but would need to create an additional one for the NAS. She really wants to use Dropbox since she' already paying for that, so that's what I'm trying to accommodate, but I know from previous experience Dropbox can be weird.
This is the relevant portion of the log file:
Using libsmbclient.so.0
Installed Samba Version: 4.9.5-Debian
Connecting with DropBoxV2
Using OpenSSL, libssl.so.1.1 and libcrypt.so
Warning: Hostname Verification of TLS Certificate not supported by old OpenSSL version.
12:06:38.550 IP Exception (3): ETGFTPError Cloud authentication attempt expired - please try again. @ 000000000108B620, CP:CloudCheckAuthFINX
ERROR
ext://DropBoxV2/BG_ServerBackup: Cannot access ext://DropBoxV2/BG_ServerBackup
(Cloud authentication attempt expired - please try again. at 000000000108B620)
************************************************************************
09/01/22 12:06:38 ERROR (EPrepException): Cannot access ext://DropBoxV2/BG_ServerBackup
(Cloud authentication attempt expired - please try again. at 000000000108B620) @ 0000000000CF1705 Thread ID: 197158656
------------------------
Appreciate any advice!