Syncovery Support Forum

Hi,

I need to sync files to the Open Telekom Cloud (which is based on the Huawei Cloud solution): local --> S3://usdev-gitlab-uploads@obs.eu-de.otc.t-systems.com

The syncing of the file list works, but the upload of the files seem to cause an error:
Telekom documentation: https://docs.otc.t-systems.com/api_obs/ ... 60315.html
Huawei documentation: https://support.huaweicloud.com/intl/en ... index.html

Did sb got this working?

Best Regards, Felix

Hello,
very interesting. Of course it could really be an internal server error, but maybe the HTTP requests need to be modified for this cloud.

I will try to sign up for an acccount and try to make it work.

Hello,
in the meantime, if you would like to analyze the HTTP traffic yourself, you can turn on Internet Protocol Logging on the Program Settings dialog, tab sheet Logs. This will produce FTPLOG files in the TEMP folder, which you could compare against other S3 clients, or even the documentation. But I will do my best to sign up myself and test this soon.

Hi, I was able to solve this issue. It's a bug with the cloud storage, not your software.

The internal server happens if you are uploading a file to an encrypted bucket but the upload user has no permission to actually use the key for encryption.

For details on how to correctly setup the permissions, please see: https://community.open-telekom-cloud.co ... 69a6744146

@tobias Thanks for the quick reply. Hope this help future customers.

Best Regards, Felix

Hello,
many thanks for the information!