Page 1 of 1

Can't Stop Profile

Posted: Wed Jun 08, 2022 3:18 am
by ForestCat
Hi,
I have a scheduled job/profile that has been running for 4 day. I can't stop the profile from the ui. I have force closed Syncovery. I have stopped the scheduler. When I run Syncovery again, the profile is still running. I have tried to kill it from Activity Monitor. Same results.
How can I stop this job/profile???

Thanks.

Re: Can't Stop Profile

Posted: Wed Jun 08, 2022 6:43 am
by tobias
Hello,
the profile is probably running in the BackgroundScheduler process, or in a separate SyncoveryCL or SyncoverySRV process. So you'd have to kill those.

In general, when a profile hangs, please right-click and choose "Diagnose Activity".

Please update Syncovery to the latest version.

Sometimes a reboot helps too.