Software upgrade

English Support for Syncovery on Apple Computers.
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jsdrouilhet
Posts: 1
Joined: Wed Nov 20, 2024 8:05 am

Software upgrade

Post by jsdrouilhet »

Syncovery was working well until I had to get a new Mac Computer recently.

When will you upgrade to the Apple M2 Ultra chip with Sonoma 14.6.1 so that I can continue using Syncovery?

My Email for response: jsdrouilhet@gmail.com

tobias
Posts: 1878
Joined: Tue Mar 31, 2020 7:37 pm

Re: Software upgrade

Post by tobias »

Hello,
I am not aware of any problems. Do you have the latest Syncovery version 10.16.10 for macOS?

Did you see that there is a separate download for Intel and Apple Silicon aka M1, M2 etc.?

Please send a detailed description of the issues you are experiencing.

spoidyjan
Posts: 16
Joined: Wed Dec 11, 2024 9:18 am
Location: India
Contact:

Re: Software upgrade

Post by spoidyjan »

Hello,
I recently upgraded to a Mac with the M2 chip and am facing similar issues with Syncovery not working properly. I have installed the latest version (10.16.10) and ensured I downloaded the Apple Silicon version. However, I am still experiencing problems. Could you advise if there’s anything else I can try or any known compatibility issues with macOS Sonoma 14.6.1

Regards,
spoidy.

tobias
Posts: 1878
Joined: Tue Mar 31, 2020 7:37 pm

Re: Software upgrade

Post by tobias »

Hello,
no, there are no known issues. Please specify exactly which problems you have or send a detailed report with screenshots and possibly log files to support@syncovery.com.

spoidyjan
Posts: 16
Joined: Wed Dec 11, 2024 9:18 am
Location: India
Contact:

Re: Software upgrade

Post by spoidyjan »

Ok I'll send all detail screenshots. Thanks for your response.

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