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Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Fri Jan 19, 2024 4:09 pm
by azio
Hi,
This issue occurs when I create a new directory on the source and then save a file right after that.
I'm running v10.9.7. I only have the problem with Google Drive. It doesn't happen with OneDrive or m NAS.
I thought upgrading from v9 to v10 might fix it, but no such luck.
TIA
Re: Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Fri Jan 19, 2024 4:30 pm
by tobias
Hello,
the error is probably legitimate, apparently Syncovery tried to upload the file before it has gotten its final filename. I think the real-time sync is simply too quick. You can increase the real-time delay on the Real-Time Settings dialog box.
Also make sure you use the real-time mode "Process Complete Folders".
In addition, you can ignore bogus errors like this one, and avoid reports. In the profile under "Access & Retries", you can choose to ignore files that no longer exist.
Re: Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Sat Jan 20, 2024 11:33 am
by azio
Hi, Thanks for the reply. The profile is not running real-time, it's set to repeat every 3 minutes. Thanks for the tip! I found the "ignore files that no longer exist" after my post. But, OneDrive (repeats every 1.5 min.) and doesn't throw the error.
Re: Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Sat Jan 20, 2024 11:48 am
by tobias
Hello,
OK, that's interesting. But is the error valid or not? Does the file exist or not?
Maybe it's just a coincidence that the Google Drive job was running in the exact moment where you saved the file.
During saving, a file can disappear for a fraction of a second and then later reappear in the file system.
Re: Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Mon Jan 22, 2024 10:19 pm
by azio
tobias wrote: ↑Sat Jan 20, 2024 11:48 am
Hello,
OK, that's interesting. But is the error valid or not? Does the file exist or not?
Maybe it's just a coincidence that the Google Drive job was running in the exact moment where you saved the file.
During saving, a file can disappear for a fraction of a second and then later reappear in the file system.
-The file exists - When I check the path from the email, the file is present.
-It's possible, but the error happens ever time on the Google Drive job. I've tries waiting some time before saving the file in newly created folder and no error.
Re: Google Drive Incomplete - File or drive/device/network no longer exists
Posted: Tue Jan 23, 2024 10:23 am
by tobias
In such cases if the job runs regularly, it will pick up the file the next time. So the error can be safely ignored.