Google Drive Incomplete - File or drive/device/network no longer exists

English Support for Syncovery on Windows.
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azio
Posts: 9
Joined: Fri Jan 19, 2024 12:55 pm

Google Drive Incomplete - File or drive/device/network no longer exists

Post by azio »

Hi,
This issue occurs when I create a new directory on the source and then save a file right after that.

I'm running v10.9.7. I only have the problem with Google Drive. It doesn't happen with OneDrive or m NAS.

I thought upgrading from v9 to v10 might fix it, but no such luck.

TIA
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tobias
Posts: 1670
Joined: Tue Mar 31, 2020 7:37 pm

Re: Google Drive Incomplete - File or drive/device/network no longer exists

Post by tobias »

Hello,
the error is probably legitimate, apparently Syncovery tried to upload the file before it has gotten its final filename. I think the real-time sync is simply too quick. You can increase the real-time delay on the Real-Time Settings dialog box.

Also make sure you use the real-time mode "Process Complete Folders".

In addition, you can ignore bogus errors like this one, and avoid reports. In the profile under "Access & Retries", you can choose to ignore files that no longer exist.

azio
Posts: 9
Joined: Fri Jan 19, 2024 12:55 pm

Re: Google Drive Incomplete - File or drive/device/network no longer exists

Post by azio »

Hi, Thanks for the reply. The profile is not running real-time, it's set to repeat every 3 minutes. Thanks for the tip! I found the "ignore files that no longer exist" after my post. But, OneDrive (repeats every 1.5 min.) and doesn't throw the error.

tobias
Posts: 1670
Joined: Tue Mar 31, 2020 7:37 pm

Re: Google Drive Incomplete - File or drive/device/network no longer exists

Post by tobias »

Hello,
OK, that's interesting. But is the error valid or not? Does the file exist or not?

Maybe it's just a coincidence that the Google Drive job was running in the exact moment where you saved the file.

During saving, a file can disappear for a fraction of a second and then later reappear in the file system.

azio
Posts: 9
Joined: Fri Jan 19, 2024 12:55 pm

Re: Google Drive Incomplete - File or drive/device/network no longer exists

Post by azio »

tobias wrote:
Sat Jan 20, 2024 11:48 am
Hello,
OK, that's interesting. But is the error valid or not? Does the file exist or not?


Maybe it's just a coincidence that the Google Drive job was running in the exact moment where you saved the file.


During saving, a file can disappear for a fraction of a second and then later reappear in the file system.
-The file exists - When I check the path from the email, the file is present.
-It's possible, but the error happens ever time on the Google Drive job. I've tries waiting some time before saving the file in newly created folder and no error.

tobias
Posts: 1670
Joined: Tue Mar 31, 2020 7:37 pm

Re: Google Drive Incomplete - File or drive/device/network no longer exists

Post by tobias »

In such cases if the job runs regularly, it will pick up the file the next time. So the error can be safely ignored.

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