Confirmations Missing Error

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Greg.TaylorUSA
Posts: 4
Joined: Thu Jun 30, 2022 1:32 pm

Confirmations Missing Error

Post by Greg.TaylorUSA »

Hello -- Updated to version 9.47v and one particular task fails to complete, returning the error "Confirmations missing" when running it through the scheduler as we usually do. The only troubleshooting I could find on the website refers to running the task in Unattended mode. The task is using Exact Mirror and didn't present a problem until the upgrade yesterday.

Any ideas?

Thanks
Greg

tobias
Posts: 1604
Joined: Tue Mar 31, 2020 7:37 pm

Re: Confirmations Missing Error

Post by tobias »

Hello,
scheduled jobs run in unattended mode, basically. So any comments about unattended mode do apply.

The job probably wants to delete more files than allowed in the profile under Safety->Unattended Mode.

Details can be found in the log file.

I recommend running the job manually, in Attended Mode, so you can see what it wants to do and how many files it wants to delete, and confirm it.

Greg.TaylorUSA
Posts: 4
Joined: Thu Jun 30, 2022 1:32 pm

Re: Confirmations Missing Error

Post by Greg.TaylorUSA »

Thanks. It deletes files when new ones are downloaded from FTP in the AM, so we'll see what happens tomorrow. I set it to 100% deletion from default 90% since they all need to go (it's only 3 text files). My concern is that this task has been running fine with no tweaks until the version V upgrade we did yesterday afternoon. We were on version S before; is it possible to install an older version over the newer and have it keep all the profiles / INI settings intact? Just in case something odd happened to this job in this version or during the upgrade.

tobias
Posts: 1604
Joined: Tue Mar 31, 2020 7:37 pm

Re: Confirmations Missing Error

Post by tobias »

Hello,
which version did you have before? 9.47s?

In that case it can't be the version. These protections against potentially unwanted deletions have been unchanged for a long time.

But yes you can install 9.47s over any later 9.47 without losing anything.

Greg.TaylorUSA
Posts: 4
Joined: Thu Jun 30, 2022 1:32 pm

Re: Confirmations Missing Error

Post by Greg.TaylorUSA »

It was version r. Thanks for update and let's see what happens in the morning.

Greg.TaylorUSA
Posts: 4
Joined: Thu Jun 30, 2022 1:32 pm

Re: Confirmations Missing Error

Post by Greg.TaylorUSA »

I had version R on hand and reverted back to it from version V; now the profile is running without the missing confirmations error.

To be a little clearer, this issue began immediately after upgrading to version V, and when I would run the profile manually in version V -- a profile, by the way, I haven't touched in years -- using Unattended mode, it ran successfully; it was only when run as a background process -- and, as you say, this is also run in Unattended mode -- did it throw the error.

Is it possible the missing confirmations message is referring to deleted file confirmations that aren't specifically required in the profile? I know I'm the only one mentioning it at this point but it's a curious thing.

tobias
Posts: 1604
Joined: Tue Mar 31, 2020 7:37 pm

Re: Confirmations Missing Error

Post by tobias »

Hello,
that must be a coincidence. There is no difference between r and v in this area.

The reason why the deletions were disabled can be found in the log file.

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