Page 1 of 1
PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Thu Sep 24, 2020 2:50 pm
by Contractor5Prepays9
syncovery, syncing and encrypting stuff, from WINDOWS PC, to ONEDRVE.
Syncovery, attended mode so i can see what is happening, on WINCOWS PC, it tells me it wants to COPY/CREATE folders, for example,
YorkTraditions_Bryan
BUT, that folder DOES EXIST on the OneDrive side !!! I have seen this happen before, but this particular task has brought this to the forefront.
Any assistance appreciated, to get SYNCOVERY, on the PC, to detect that ONEDRIVE has these present, and does not try to re-create them
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Thu Sep 24, 2020 4:07 pm
by tobias
Hi,
the first thing to try is to delete the cloud cache database. The path and database name is mentioned in the log file.
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Fri Sep 25, 2020 1:19 pm
by Contractor5Prepays9
Thanks for reply.
I cleared cache, and that fixed it !
SUGGESTION, option to CLEAR CACHE prior to any run (or every "X" runs (check box button), or is it just a fluke that this happens?
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Fri Sep 25, 2020 1:42 pm
by tobias
Hello,
I am working on cache related bugs now and will release an update this weekend.
Theoretically the cache should never need to be deleted.
Some customers have huge numbers of files on the cloud, and re-scanning completely can take an extended period of time.
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Mon Sep 28, 2020 6:22 pm
by tobias
Hello,
I have released version 9.15 now, which should fix any issues concerning folders not beeing seen on OneDrive.
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Mon Sep 28, 2020 6:47 pm
by Contractor5Prepays9
thanks for reply, will download and test it out, thanks
Re: PC to Onedrive, not detecting empty folders, tries to re-copy
Posted: Thu Oct 15, 2020 12:18 pm
by tobias
Hello,
another cause has been found for incorrect behavior with OneDrive.
The OneDrive connector in Syncovery is incompatible with the option "Cache Destination File List" from the Special tab sheet in the profile. Syncovery should not actually allow this feature to be used with OneDrive. This will be fixed, and the caching checkmark will be ignored in the future.