Support email address bounced

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rostala
Posts: 8
Joined: Fri Jan 15, 2021 1:26 am

Support email address bounced

Post by rostala »

I received an Undeliverable bounce email when trying to email support@syncovery.com this morning:

Code: Select all

Your message did not reach some or all of the intended recipients.

      Subject:	RE: [Super Flexible Software] Re: Log file improvements
      Sent:	9/5/2021 11:44 AM

The following recipient(s) cannot be reached:

      'Super Flexible Software' on 9/5/2021 11:44 AM
            552 5.7.0 message content and attachment content guidelines. m13sm3130383ilh.43 - gsmtp

tobias
Posts: 679
Joined: Tue Mar 31, 2020 7:37 pm

Re: Support email address bounced

Post by tobias »

Hello,
it's not undeliverable at all - it's not sendable.

You can't send these attachements with GMail.

You could send your mail without attachments, maybe they are not needed. Or you could send with a different mail service.

GMail has pretty tight restrictions on attachment types, as well as email size.

rostala
Posts: 8
Joined: Fri Jan 15, 2021 1:26 am

Re: Support email address bounced

Post by rostala »

Right. I forgot that one of my ZIP attachments contained CMD files. So I just tacked "TXT" on to them, and was then able to send.

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