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Syncovery update very slow download

Posted: Sat Dec 19, 2020 10:32 am
by M_Meyer
Hi,
since 1..2 weeks now, Syncovery updates download very slowly (30kb/s).
This is from the website and from within the application.
It happens on 2 different Windows 10 machines.
Since all other traffic is at normal speed, I doubt that it is my network.

Is there something changed?
Does anybody else have this slow download speed?

Re: Syncovery update very slow download

Posted: Mon Dec 21, 2020 9:04 am
by M_Meyer
...and one more problem:
After an update, Syncovery sometimes wants a system reboot.
How can I prevent this?

Re: Syncovery update very slow download

Posted: Mon Dec 21, 2020 10:46 am
by tobias
It should only happen when the file system monitoring driver was updated, which is very rare (I only updated it once in 2020).

It can also happen when updating from much older versions.

If it happens with smaller updates, please look for the installation log file in the TEMP folder and send it to me.

Concerning download speed, I have no idea! Is the download via browser from our web site's download pages better?

Re: Syncovery update very slow download

Posted: Fri Dec 25, 2020 5:12 pm
by tobias
Hello,
the "check for update" feature will download German language Syncovery updates from a server in Germany in the future.

Re: Syncovery update very slow download

Posted: Wed Dec 30, 2020 2:23 pm
by M_Meyer
Okay, thanks for the info.
The last 2 updates were okay - a little bit slow, but acceptable. And no reboot required :D .