Syncovery update very slow download

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M_Meyer
Posts: 16
Joined: Mon May 04, 2020 8:18 am

Syncovery update very slow download

Post by M_Meyer »

Hi,
since 1..2 weeks now, Syncovery updates download very slowly (30kb/s).
This is from the website and from within the application.
It happens on 2 different Windows 10 machines.
Since all other traffic is at normal speed, I doubt that it is my network.

Is there something changed?
Does anybody else have this slow download speed?

M_Meyer
Posts: 16
Joined: Mon May 04, 2020 8:18 am

Re: Syncovery update very slow download

Post by M_Meyer »

...and one more problem:
After an update, Syncovery sometimes wants a system reboot.
How can I prevent this?

tobias
Posts: 1604
Joined: Tue Mar 31, 2020 7:37 pm

Re: Syncovery update very slow download

Post by tobias »

It should only happen when the file system monitoring driver was updated, which is very rare (I only updated it once in 2020).

It can also happen when updating from much older versions.

If it happens with smaller updates, please look for the installation log file in the TEMP folder and send it to me.

Concerning download speed, I have no idea! Is the download via browser from our web site's download pages better?

tobias
Posts: 1604
Joined: Tue Mar 31, 2020 7:37 pm

Re: Syncovery update very slow download

Post by tobias »

Hello,
the "check for update" feature will download German language Syncovery updates from a server in Germany in the future.

M_Meyer
Posts: 16
Joined: Mon May 04, 2020 8:18 am

Re: Syncovery update very slow download

Post by M_Meyer »

Okay, thanks for the info.
The last 2 updates were okay - a little bit slow, but acceptable. And no reboot required :D .

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