Search found 1604 matches

by tobias
Mon Apr 11, 2022 8:00 am
Forum: Syncovery on Linux, FreeBSD and NAS Devices
Topic: QNAP issue
Replies: 16
Views: 7020

Re: QNAP issue

Hello, if you would like remote assistance, for example with TeamViewer, please call us (see contact page for phone numbers) or write to support@syncovery.com. I assume you did click on the "Click here to authorize Syncovery" link, and the authorization in your web browser went well? Again, to get a...
by tobias
Sun Apr 10, 2022 9:34 pm
Forum: General Topics, Announcements and FAQs
Topic: Please Ignore - accidental post
Replies: 2
Views: 2740

Re: Conflicts Whenever A Device Is offline (file only edited in 1 place)

Hello, a name like "sync-conflict-xxxx" is not from Syncovery. Apparently you are using a different tool. Make sure all other sync software is disabled when you try Syncovery. If problems remain, please send log files to support@syncovery.com. You can open the Logs folder via the File menu -> Show L...
by tobias
Wed Apr 06, 2022 8:36 pm
Forum: Syncovery on Linux, FreeBSD and NAS Devices
Topic: QNAP issue
Replies: 16
Views: 7020

Re: QNAP issue

Hello, by the way, to get a log file related to PCloud authorization, please create the job without using the Browse button on the PCloud side. Then run it, and the authorization will be triggered when the job runs. When it fails, make sure the job is stopped or cancel it, and then you can send the ...
by tobias
Wed Apr 06, 2022 5:28 pm
Forum: Syncovery on Linux, FreeBSD and NAS Devices
Topic: QNAP issue
Replies: 16
Views: 7020

Re: QNAP issue

Hello,
Syncovery has been tested with the European PCloud too.

Sometimes if there is a problem, you could try a different browser (such as Chome versus Edge).
by tobias
Tue Apr 05, 2022 4:43 pm
Forum: Syncovery für Windows
Topic: Synchronisieren mit Handy
Replies: 2
Views: 2202

Re: Synchronisieren mit Handy

Hi,
ja genau, vielen Dank für das Update! Der Knopf "Gerät" greift über das MTP-Protokoll auf Geräte zu, die im Windows Explorer keinen eigenen Laufwerksbuchstaben haben.
by tobias
Tue Apr 05, 2022 4:42 pm
Forum: Syncovery für Windows
Topic: Vor Beginn der Timerprofile einen VPN-Tunnel aufbauen
Replies: 1
Views: 1826

Re: Vor Beginn der Timerprofile einen VPN-Tunnel aufbauen

Guten Tag,
im Profil unter "Allgemein" gibt es die Option "Ausführen vorher/nachher...".

Damit müsste es gehen!

Falls nicht, bitte einfach nochmal melden.
by tobias
Tue Apr 05, 2022 4:39 pm
Forum: Syncovery on Linux, FreeBSD and NAS Devices
Topic: QNAP issue
Replies: 16
Views: 7020

Re: QNAP issue

Hello, maybe the QNAP package wasn't the correct one, which QNAP model and QTS software version do you have exactly? Also, the update should not be necessarry for PCloud. Feel free to reinstall the older version, and if it does hang building the file list, you can right-click the job and choose "Dia...
by tobias
Mon Apr 04, 2022 9:56 pm
Forum: General Topics, Announcements and FAQs
Topic: Feature Request: iDrive backup from QNAP
Replies: 1
Views: 2491

Re: Feature Request: iDrive backup from QNAP

Hello,
unfortunately iDrive doesn't have a developer program or API that we could work with. It seems to be impossible to support it.
by tobias
Mon Apr 04, 2022 4:00 pm
Forum: Syncovery on Linux, FreeBSD and NAS Devices
Topic: QNAP issue
Replies: 16
Views: 7020

Re: QNAP issue

Hello, the full path to the config file is usually: /share/CACHEDEV1_DATA/.qpkg/SyncoveryCL/Syncovery.cfg But the exact path may vary depending on your hard disk configuration. The best way to clean up is to first uninstall Syncovery, then use PuTTY or another SSH client to connect with your NAS. On...
by tobias
Mon Apr 04, 2022 3:55 pm
Forum: Windows Topics
Topic: Mask ignored sometimes
Replies: 2
Views: 1393

Re: Mask ignored sometimes

Hello,
please post complete log files and the command lines you used.

You may prefer to send them to support@syncovery.com rather than posting here.