Syncovery Support Forum

Hi Tobias, the thing is, that this root-folder contains a large amount of files and folders (I didn't put it in), so if I do not exclude it in the syncovery-job, I nearly have double the amount of storage space used for it with many duplicate files and folders. If I exclude it in the way you mention...

Hi Tobias, unfortunately the root-folder on both profiles is back. As long as I delete the cloud cache database before starting the job manually, the root-folder won't appear. When the jobs run automatically, the root-folder is coming up. It makes no sense to exclude it, because it has a lot of file...

Hi Tobias,

sent you the log.
Thank you.

Markus

Hi Tobias, that did the trick, the root-folder is gone. But still problems on one account, some folders cannot be accessed. Those folders definately exist in OneDrive and I can access them (via the client and also online for sure). Thank you for your help! Markus Syncovery version is 10.14.2 (64-bit)

Hi, I'm using a OneDrive-to-local-disk sync with 3 different MS-Home accounts. Since about 3 weeks a root-folder suddenly appeared in 2 of the accounts in the sync, with subfolders containing nearly the same structure. When this folder appeared, neither the OneDrive-account nor Syncovery had been to...