Syncovery Support Forum

Hi Tobias,

the thing is, that this root-folder contains a large amount of files and folders (I didn't put it in), so if I do not exclude it in the syncovery-job, I nearly have double the amount of storage space used for it with many duplicate files and folders.

If I exclude it in the way you ...

Hi Tobias,

unfortunately the root-folder on both profiles is back.
As long as I delete the cloud cache database before starting the job manually, the root-folder won't appear.
When the jobs run automatically, the root-folder is coming up.
It makes no sense to exclude it, because it has a lot of ...

Hi Tobias,

sent you the log.
Thank you.

Markus

Hi Tobias,

that did the trick, the root-folder is gone.

But still problems on one account, some folders cannot be accessed.
Those folders definately exist in OneDrive and I can access them (via the client and also online for sure).

Thank you for your help!

Markus

Syncovery version is 10.14.2 ...

Hi,

I'm using a OneDrive-to-local-disk sync with 3 different MS-Home accounts.
Since about 3 weeks a root-folder suddenly appeared in 2 of the accounts in the sync, with subfolders containing nearly the same structure.
When this folder appeared, neither the OneDrive-account nor Syncovery had been ...