Syncovery Support Forum

It is a File&Print server : there are never any user logged in (except for maintenance) !

And even if an Admin user is logged, he cannot access to the RedirectedFolders of the users (private access).

That's why SYSTEM account is used.

Service uninstalled, and background scheduler started.
I will check tomorronw morning if all backup tasks have been started.

Till now, there is no Explorer problem.

Running under SYSTEM account (in order to allow backup of RedirectedProfiles).

Antivirus uninstalled and server rebooted.

But first problem is already back : Scheduler OFF, and service won't restart.
And Guardian is not installed.

In the Event Viewer :
- Event ID 7009 : service restart waiting for more than 45000 milliseconds.
- Event ID 7000 : Syncovery_Service could not ...

The antivirus has been uninstalled.
I will check if the problem occurs again.

I send you what I found via email (support@syncovery.com).

Hello,

Disabling the Guardian service worked during 1 week.
This morning, the problem was back (unable to open any new windows, many CMD process open).

I uninstalled Syncovery, rebooted the server, and evrything works fine again.

There is no "SyncoveryService_Exceptions" in the Logs folder ...

OK, Guardian is stopped and disabled.

The services stays in status "Starting".

And there is a surprising and problematic consequence : the Windows Explorer cannot bestarted anymore !!
And the explorer.exe process restart every minute.
As soon as Syncovery is ininstalled, it works again (after a reboot).


In the Logs folder, I cannot ...

Hello,

I just installed a new licence of version 11.1.4 on a Windows Server 2025.

I installed the service and changed the connection to "Local system".
But the service frequently stops (displaying "SCHEDULER OFF" in main panel).

In the same panel "Next Run" is not up to date.
It keeps the ...