Syncovery Support Forum

Hello,
in this case you can ignore the "User" part of the license. Basically you need one license per machine where Syncovery is installed. So if you have 1 Windows + 1 Linux, you can order the combo edition (two systems) license.

If you have additional Windows servers where you want to install ...

Hello,
there are two different schedulers to choose from:

a) the background scheduler, which is an app: BackgroundScheduler.app hidden inside the Syncovery bundle. You can start it like any other app:
open /Applications/Syncovery.app/Contents/MacOS/BackgroundScheduler.app

b) the service ...

Hello,
such an extreme monitor configuration is not really supported.

With Full HD, you should have a magnification of 100%.

However, you can reduce the Syncovery GUI size via the Gears toolbar button, which will give you the menu item "Enlarge User Interface", where you can enter a number such as ...

Syncovery 11 has our new GUI and it is fantastic. The next steps are releasing this upgrade for macOS and Linux. After that, there can be smaller functionality improvements in the GUI. But it will remain a tool designed to simply perform and fulfill technical requirements as requested by our ...

Hello,
if you used Help->Check for Update, you will find the versioned Setup programs in your Downloads folder.

You can download previous builds from our web site using the build number, for example:

https://www.syncovery.com/release/Syncovery64Setup11045.exe
for version 11.2.3

But I don't think ...

Hello,
there was a bug in versions 11.2.3 and 11.2.4 (approximately), which caused bogus (near infinite) delays before downloads.

This has been fixed in version 11.2.5 (the current version is 11.3.0).

Currently the only way is to type the filename into the "Inclusion Masks" field.

You can type the name alone, or include a sub-path starting from the profile's base path.

For example:

Invoice-2025-04-05.docx
or
/Invoices/2025/Invoice-2025-04-05.docx

To avoid creating empty folders due to the ...

Hello,
it is correct that zip files cannot be unpacked and uploaded via SFTP in a single go.

The same applies to Synthetic Backup files.

Therefore, please use a local temporary folder as restore destination (change the left side in the restore profile).

Then, use a second profile to upload the ...

Can you send log files to support@syncovery.com? It would enable me to see all relevant settings and have more context.

Hello,
please also remove the checkmark "Decrypt Files Copied Right to Left" under "Encryption" in the profile.

In addition, please go to the tab sheet Versioning->More and choose "Do Not Decode Right-Hand Filenames" in addition to the checkmark "Do Not Decode Left-Hand Filenames" that is most ...