Syncovery Support Forum

Hi

The job normally runs unattended on schedule, but what triggered me to notice the issue is that whilst the job reports as successful it isn't actually transferring any of the files. On that basis I'd assume it is also crashing.

The logs in both attended and background mode just end at ...

I've now upgraded to 12.4.0 and it has exactly the same issue. The application still crashes during the scan phase with Changes based listing enabled

Thanks for the reply.

The version is 10.18.4

There's around 10GB of RAM free during the backup, so that doesn't appear to be a problem. There are some SyncoveryService Hang reports in the logs folder, but they relate to a different profile which appears to be finishing successfully eventually ...

Hi

I've started to have an issue where the profile crashes during the initial scan to determine what needs to be uploaded. It started on 15/6/2026 though I suspect that isn't specifically relevant. The job in question is a 2 way sync between Windows and OneDrive, which has been working for a couple ...

Brilliant, thanks Tobias.

It was the "Do Not Decode Right-Hand Filenames" that did the trick, as you say the option was already select for Left-Hand files.

Keep up the good work, I've used Syncovery for years and it's still my go to for moving files around.

Hi

I'm getting the following error when try to copy zipped files to OneDrive (this is a two way sync, so in this case the copy direction is Right to Left).

"Unzipping to an FTP or other Internet folder is not supported"

Whilst I appreciate unzipping isn't supported in this case, I don't want to ...

Thanks Tobias, I'll have a play with it and see what I can come up with.

I configured it in exactly the same way I have a working Windows version of Syncovery configured, so I know those settings do work, but there may be a different configuration that works also. At least I can now receive ...

Ok so it appears tp be TLS that isn't working. Setting the SMTP Configuration to "Insecure" works. Is there some additional configuration needed for TLS?

Currently running Syncovery 9.47g on the latest QNAP firmware.

Jobs are running ok, however I can't get email notifications to work. I've configured the email/SMTP settings with 2 different known working configurations, and in both cases when I send a test email I get:

An Exception occurred ...

Thank you

The script is standard at the moment, I haven't made any modifications to it.